Gautier & Associates LLC (“Gautier & Associates,” “we,” “us,” “our”), and Elias Gautier, insurance producer/agent (d/b/a “Authorized Representatives”), operate the websites www.eliasgautierrepresentanteautorizado.com and www.representantesautorizados.com (collectively, the “Site”). This Policy describes how we collect, use, share, and protect your information.

Effective Date/Update: January 2026
 

Acceptance and Changes

By accessing or using the Site, you agree to the practices described in this Policy. We may update this Policy from time to time. The current version will be posted on the Site and will be effective upon posting. If you do not agree, your remedy is to stop using the Site.

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Information We Collect

We collect information in two ways:

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A. Information You Provide

Depending on the form or service, we may collect:

• Identification and contact information: first name, last name, email address, phone number, city/municipality, language preference.

• General financial and needs information: income range, goals (retirement, family/business protection), general budget situation, current coverage (general), contact preferences.

• Information required for quoting or the application process (if applicable): additional data required by insurers or to assess eligibility.

• Important: In marketing/download forms (e.g., guides), we only ask for the information necessary to deliver the resource and schedule a consultation if you request one.

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B. Information Collected Automatically

When you browse the Site, we may collect:

• IP ​​address, browser type, operating system, pages visited, visit times, traffic source, device identifiers, and interaction events.

• Data collected through cookies, pixels, and similar technologies.

• This is used for security, analytics, campaign measurement, and to improve the user experience.

• Sensitive Information and Health

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We do not request sensitive health information (“PHI”) through marketing forms unless strictly necessary for a specific request and only in the appropriate context. If health information is ever required for an eligibility process or application, it will be handled in a limited manner and with reasonable safeguards.

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Cookies, Pixels, and Analytics

We use cookies and similar technologies to:

• remember preferences,

• measure Site performance,

• attribution and campaign measurement (e.g., Meta/Google),

• fraud prevention and security.

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You can block or delete cookies from your browser. Some Site features may be affected.

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How We Use Your Information

We may use your information to:

• Deliver requested resources (e.g., a downloadable guide).

• Coordinate inquiries and respond to information requests.

• Present insurance-based options and prepare preliminary quotes when appropriate.

• Internal Operations: administration, site improvement, analytics, quality control, and auditing.

• Security: detecting, preventing, and responding to fraud, abuse, or incidents.

• Legal Compliance: addressing applicable regulatory or legal requirements.

• Communications, Marketing, and Consent

• When you complete a form, download a resource, or request a consultation, we may contact you via:

• email,

• phone calls, or

• text messages (SMS/WhatsApp),

• depending on the information you provided and the purpose of the contact.

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Opt-out / Cancellation

You can unsubscribe from promotional emails using the "unsubscribe" link (where applicable) or by writing to our contact email address. You can request that we not contact you by phone/SMS by replying "STOP" (where applicable) or by writing to us. We will process your request within a reasonable timeframe.

Note: We may send transactional messages (for example, confirming delivery of a resource or scheduling an appointment) even if you limit marketing, when necessary to fulfill your request.

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Who we share your information with

We do not sell your personal information. We may share it in a limited way in these scenarios:

• Service providers

• With providers who help us operate the Site and the business (for example: hosting, email, CRM, analytics, advertising measurement, forms). These providers must use the information only to provide the service.

• Insurers and related entities (when you request it)

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If you request a quote, eligibility assessment, or decide to apply for a product, we may share relevant information with insurers or authorized intermediaries to process the request, issue policies, or follow up. Licensed professionals (only with authorization and when applicable) If you request or authorize it, we may coordinate with CPAs and attorneys.